Problems are a fact of life but most of us want to avoid problems wherever possible. You should not have any major problems with your timeshare at Garza Blanca, principally because it is a legitimate luxury timeshare provider with a long history delivering excellence to its members. Moreover, in the event of a problem, the company are very good at offering quick and satisfying solutions to your issues at minimum inconvenience to you.
So let’s take a closer look at some of the problems and their solutions you may encounter at Garza Blanca Residence Club.
What do I do if I cannot use my timeshare this year?
There are a couple of solutions to this problem. Firstly, you could allow friends or family to use your unit in your place or rent it out to cover your maintenance fees. Secondly, you can bank your points to use the following year when you may then exchange them for an ungraded unit or a longer period of time.
What do I do if I want to use my timeshare during the winter high season but I bought a summer timeshare?
The easy solution to this problem in the event that this is something you wish to do regularly in the future is to upgrade your membership to include the winter months. You can do so by contacting membership services through the Garza Blanca Residence Club website.
I don’t want to go to Puerto Vallarta every year.
Being a Garza Blanca Residence Club member does not limit you to vacations in Puerto Vallarta. This is a common misconception about timeshare problems. Your first option is to exchange your unit for one in Villa del Palmar Cancun, Garza Blanca’s sister resort in Cancun, or you can exchange your timeshare through RCI and the Registry Collection vacation clubs for destinations all around the world.
I could not reserve the dates that I wanted for my timeshare.
There is an easy solution to avoid disappointment and that is to reserve in advance. You are recommended to make any bookings at least a year in advance, especially if you have bought one of the entry level studios, which are really popular.